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ebook

Guide to Remote Operating Procedures

Things to consider when managing a remote workforce

Hotel and vacation rental companies have been experiencing on and off remote workforce shifts. This can be unsettling for both managers and employees who may not be used to a WFH setup. We tapped in to the knowledge and expertise of our own remote contact center managers and their best practices to keep your team connected and productive – even when not in the office.

In this guide you will learn:

  • What technology can set your team up for success and help them feel supported.
  • Tips and tricks for utilizing your systems and software to the fullest.
  • How to prepare for quick moves to remote.
Gaming/Casino Hotels/Resorts Vacation Rentals GM/Operations Marketing Reservation Sales Revenue Management Reservation Sales Best Practices

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