Reservation Sales Suite

Capture & Convert Every Lead

Powerful Tools to Empower Your Teams

Increase voice channel revenue by at least 20% with the tools that will optimize your workforce. As a core component of the NAVIS Direct Booking Platform, NAVIS Reservation Sales suite empowers your reservation sales teams to work in harmony with marketing to generate more bookings and greater direct booking revenue.

Turn Your Team Into Sales Pros

Lead Management

More than a lead tracking system, our integrated lead-nurturing tools empower agents to work all reservation inquiries as sales leads – seamlessly.

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Utilize our proprietary Onelead technology
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Turn your voice channel into a revenue driver
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Integrate with Push 2 Talk or Chat

Empower Agents

With the right tools, reservation sales agents and managers are empowered to deliver better guest service, sell intelligently, and build your own database of leads.

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Outbound selling triggers and reminders
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Smart agent routing and matching logic
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Coaching with recorded calls and score cards
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Monitor and convert your voice & digital channel demand
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Virtual phone system and chat

Campaign & Performance Tracking

Know exactly which marketing campaigns and packages are driving bookings, and how much revenue they’ve driven.

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Monitor Online and Offline campaign ROI
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Track demand from packages and promotions
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Dynamic website tracking and Custom toll-free number

Shopping Cart Abandonment (SCA)

Generate actionable abandoned shopping cart leads. Nurture and convert them with email automation and reservations sales team outreach.

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Capture lost website booking leads - 3 to 5 times
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New leads merge with existing contact, stay, and preference data
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Convert 20-40% of SCA leads through voice & email tactics
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Grow your lead database to drive future relationships and revenue