NAVIS for Hotels & Resorts
The #1 Hospitality CRM platform that combines voice, web, and email into a single solution.
Support Through the Entire Guest Journey
NAVIS’ suite of products are ready to support you from guest dreaming to reminiscing.
Capture and convert
Whether over the phone or online, NAVIS helps capture guest interest and information and turn dreamers into bookers.
Create actionable leads from abandoned bookings
Produce captivating marketing messages
Nurture every lead with precision
Personalize the experience
Knowing your guests’ interests is easy with NAVIS Marketing & Reservation Sales Suites, so you can personalize every interaction.
Segment and target the right guests
Customize communications for greater impact
Turn agent insights into personalized guest touchpoints
Nurture the guest relationship
Don’t just capture a guest once, turn them into a repeat guest.
Automate follow-up for unbooked reservations
Send personalized post-stay emails
Know guest travel history & influence future stays
See your performance all in one place. Manage leads, track agent performance, and monitor marketing campaigns and promotional packages.
Automate, segment, and personalize communications – delivering the right message to the right person at the right time. Integrate with your PMS to generate personalized communications pre, during, and post-arrival.
Have a dedicated Call Center 24/7/365 or just for after-hours and overflow. You’ll be capturing guest lead data at all hours of the day, never missing a chance for a booking or to grow your database.
Property Showcase: The Ranch at Laguna Beach
Get Started Today!
Join a growing list of Hotels & Resorts that rely on NAVIS for major incremental revenue gains.