The #1 Hospitality CRM Platform
Drive Direct Revenue & Never Miss a Lead
We’re with you through the whole guest journey
Never Miss a Lead
Capitalize on your existing leisure demand by capturing booked & unbooked guests across web, voice, OTA, and email channels.
Grow Direct Revenue
Book guests with sales & marketing strategies that generate industry-leading conversion rate & ADR.
Own the Guest Relationship
Engage guests & build loyalty across channels throughout their booking & travel experience.
Know What's Working
Understand what campaigns are working and reach out at the right time with a complete view of leads and guests.
The NAVIS CRM & Lead Management Platform
The Only Solution That Combines Voice, Web, & Email Into A Single Solution.
Reservation Sales
Your voice & direct bookings revenue engine
Marketing Suite
Personalized emails at the perfect moment
Data & Analytics
Demand, performance, & revenue attribution insights
RezForce Call Center
A supercharged overflow reservations sales team
Shopping Cart Abandonment
A missed lead is a missed opportunity
Dedicated Success Manager
A dedicated expert to guide your revenue strategy & ROI
Revenue Heroes & Experience Makers
NAVIS clients include the finest brands in the hospitality industry, including
hotel management companies, hotels & resorts, and vacation rental professionals.
“The ROI has been 11:1, which is an incredible investment.”
Peter Roth, Area Vice President, & General Manager
Park Hyatt New York
“Our conversion ratio is incredible; way over industry standards.”
Kurt Bjorkman, General Manager
Ranch at Laguna Beach
“In the last 12 months, we’ve attributed to Marketing Suite an additional $4.5 million in revenue.”
Danielle Beaudine, Director of Marketing
Coeur d’Alene Resort
“We can tell the call conversion has gone up almost 10% .”
Michael Foster, Call Center Operations Manager
Colonial Williamsburg
A Team Approach
Partnerships dedicated to driving more direct revenue
New! Shopping Cart Abandonment
A Missed Lead is a Missed Opportunity
Most hotel and vacation rental websites see over an 80% abandonment rate
after people reach the booking engine. So are those guests completely lost?
Not anymore. Win back those abandoned guests.
Coronavirus Update
NAVIS is providing uninterrupted service while keeping employees and customers safe during the Covid-19 crisis.
The Latest In Revenue Strategies & Trends
5 Fall Travel Trends
What to expect from travel this fall amid COVID-19.
A Strengthened Partnership
Allowing you to make smarter, faster, data-driven decisions.
Tracking 101 Guide
We’re taking the guesswork out of what you need to track.