webinar
Identifying and Addressing Burn-Out with Smaller Teams
How hospitality leaders are keeping up morale and performance
Hotel teams are doing a lot more, with a lot less. With unpredictable demand and spotty revenue, management is hesitant to staff up and spend, putting a strain and extra stress on the existing revenue-generating team. It’s critical for hotels to spot burn-out signals, proactively boost morale, and leverage technology to drive occupancy. A healthy team can steer your property towards profitability, but a drained crew will focus on mere survival.
In this webinar, you will learn:
- What forms burn-out can take on your hotel staff and how to recognize it
- How personality indicators identify stress in your employees: how to mitigate and motivate
- Easy ideas to make work fun for hotel staff and lighten the mood
- Find reasons to celebrate – when traditional success metrics are down and out, what are the KPIs that matter?
- Identify process inefficiencies and tackle them immediately: siloed systems, teams, and programs
- Lean into your tech stack and allow automation to take the strain off your teams
Steve Trover,
Better Talent by Laveer & Co.
Co-Founder
Dan Smart,
Dream Inn, Santa Cruz
Director of Sales & Marketing
Mark Bartlett,
NAVIS
Chief Revenue Officer