The #1 Hotel and Vacation Rental Call Center Solution That Has Your Back, 24/7/365.
Our highly trained, expert agents capture bookings
when your team is busy or unavailable.
Exceptional Overflow and After-hours Reservations
We hire, train, and performance test only the best US-based agents who deliver an industry leading 99.89% booking accuracy rate for our clients. Every call results in guest lead data to capture second chance bookings and grow your marketing database..
23-point Service Standards for Luxury Properties
With RezForce Lux, agents are trained with Forbes Travel Guide’s 5-Star certification standards, and consistently earn an overall satisfaction score of 99%.
“We’ve been very impressed with the NAVIS RezForce LUX team’s performance over the past several years,” said Forbes Travel Guide CEO Filip Boyen. “From the high-end level of service provided to luxury hotel guests to the revenue generated by the team for our clients, it’s excellent.”
Pay for Performance Pricing
Increase profitability by balancing fixed and variable labor costs that flex with your business. Our pay-for-performance pricing model means you only pay us when we handle and/or book your reservation calls.