Appealing to the mountain traveler seeking casual luxury amid the great outdoors, Granite Peak Management runs 200 upscale rental units across multiple brands, providing a welcome respite from the hustle and bustle of the world for guests.
The management company was in search of tools to increase revenue, drive performance and create visibility across departments. Inside the org, the marketing and reservations team wanted to create consistent, repeatable processes across the guest experience, which they were sure would lead to increased revenue.
Guess what? It worked! In less than a month, the Granite Peak team was able to unite their teams, capture actionable data and increase direct bookings thanks to their NAVIS partnership.
“NAVIS makes sure we maximize our revenue,” said Dan Tester, VP of Business Development. “With the NAVIS coaching and reporting, people are held accountable and we can understand where we can improve as a team.”