What Just Happened
Takeaways From 2020
Our first session, What Just Happened? Takeaways from 2020 that Actually Matter and How to Move Forward Successfully, explores the creative strategies and tactics hoteliers and vacation rental managers used to drive guest engagement and bookings in a year of weird. Here are just a few thought-provoking questions we compiled from this session:
- What status does your property convey when you’re identified as THE local expert?
- How can you reimagine your people, processes, and resources?
- What can hotels learn from vacation rentals when it comes to creating remote work and learning spaces?
- How can you instill trust as travel bounces back?