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ebook

The Complete Guide to Hospitality CRM

Why is a CRM specifically designed for your industry so important?

A CRM platform should be your single point of truth for your customer journey. Solutions built for a plethora of industries can overlook some of the nuances specific to the hospitality industry and the guest journey that helps you make better revenue decisions. In the Complete Guide to CRM for Hospitality you will discover:

  • How a CRM built specifically for your industry makes a difference
  • What makes a complete CRM?
  • What should a CRM do?
  • Taking data silos from problem to opportunity
  • Data considerations for connecting & implementing a CRM
Gaming/Casino Hotels/Resorts Vacation Rentals GM/Operations Marketing Reservation Sales Revenue Management Channel Management Lead Management

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